Helpful Information to Know

Email Communication at the Workshop from Mary Keyes Residence

Internet Connection Quick Setup Guide

In each residence room you will find a wired Internet connection. You will require an RJ-45 cable to connect to the network – You can obtain this cable from Housing Desk in Lobby of Mary Keyes Residence. Data Jacks are usually marked as D1, D2, D3 etc. Once you have plugged in the RJ-45 cable to the correct port, please open a browser window and complete the Network Registration instructions that appear. When you have completed this, you will be asked to restart your computer. If you are not automatically redirected to the “NetReg” web page, or have difficulty registering, the following instructions may assist you.



  • Click Start, Control Panel, Network and Internet Center, View network status and tasks and click on the Change adapter settings on the left pane of the window.
  • Right-click Local Area Connection, and click Properties. Press Continue if prompted by User Account Control (UAC).
  • Double-click the “(TCP/IPv4)” item to open the Internet Properties window. On the General tab, make sure that both the obtain IP Address and DNS server options are set to automatic.
  • Click the Advanced button to display to display the Advanced TCP/IP Settings window. Remove any default gateways and click DNS tab to continue. Remove any DNS server addresses. Click OK, OK. Close all open windows.
  • Right Mouse Click Start, and click on Network Connections on the menu pane.
  • Right-click Local Area Connection, and click Properties. Press Continue if prompted by User Account Control (UAC).
  • Double-click the “(TCP/IPv4)” item to open the Internet Properties window. On the General tab, make sure that both the obtain IP Address and DNS server options are set to automatic.
  • Click the Advanced button to display to display the Advanced TCP/IP Settings window. Remove any default gateways and click DNS tab to continue. Remove any DNS server addresses. Click OK, OK. Close all open windows.
  • Click on the Apple Menu from the menu bar at the top of the screen and select System Preferences from the Apple Menu.
  • In the System Preferences window, select Network Preferences.
  • Ensure Ethernet is selected in the left-hand side of the window.
  • Under Configure select the option “Using DHCP” and clear any DNS or domain information that might be present in the window.
  • Click Apply and close any opened windows.





Configuring Email

In order for your email to send properly, you must change your outgoing mail service to one of the McMaster’s. This is done differently depending upon the mail client you are using. Web-based email (ie, hotmail, gmail) does not require any changes. For all other clients, the outgoing mail server must be changed to: smtp1.mcmaster.ca Information on how to change the outgoing mail server for various email clients can be found here: https://www.mcmaster.ca/uts/email_accounts/email.html

Need more Help? Support is available via UTS Service Desk at uts@mcmaster.ca, x. 24357 or in BSB 245.